# Service Disruption

- Provider: [Figma](https://down.guide/figma)
- Level: confirmed
- Impact: Degraded
- lasted 13h 4m
- started 2025-04-07 16:47 UTC
- Real-time collaboration server
- id: DWN-89c3124f6e
- Official page: https://stspg.io/ychfs0lwtx61

## Updates from Figma
### 2025-04-07 16:47 UTC: investigating
We are investigating an issue users are experiencing when loading comments in some files.

### 2025-04-07 17:25 UTC: monitoring
We have resolved the issue causing some users to be unable to load their comments, and are monitoring.

### 2025-04-08 05:50 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-04-08 05:51 UTC: resolved
This incident has been resolved.

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