# Service disruption - images not loading

- Provider: [Figma](https://down.guide/figma)
- Level: confirmed
- Impact: Degraded
- lasted 1h 20m
- started 2024-09-09 22:06 UTC
- Real-time collaboration server
- id: DWN-e13e0a2b86
- Official page: https://stspg.io/l3ctvp2dy0gn

## Updates from Figma
### 2024-09-09 22:06 UTC: investigating
We’re investigating an issue with images not loading in files.

### 2024-09-09 22:48 UTC: monitoring
Our engineering teams deployed a fix and we are monitoring results.

### 2024-09-09 23:25 UTC: resolved
This issue has been resolved.

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