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Filestack

Degraded API performance

Degraded Lasted 3h 16m · started · Filestack's page

Level
confirmed
Worst impact
Degraded
Components
API, Conversions, Uploads
Down Index
30of 100

What to do

  • Check whether you use Filestack API, Conversions, Uploads. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 16m it lasted.

    Anything that failed between 2021-12-07 15:54 UTC and 2021-12-07 19:10 UTC may need a replay.
  • Subscribe to Filestack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Filestack 6

  1. investigating

    Engineers are investigating degraded performance of our API related to infrastructure provider issues.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    Our team is monitoring a fix for API performance as this issue is ongoing.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. monitoring

    Our services are operational now and we continue to monitor them.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0fe9b90064

Is Filestack still down?

No, this incident was resolved 2021-12-07 19:10 UTC. For Filestack's live state, see https://down.guide/filestack.

How long did it last?

3h 16m, from 2021-12-07 15:54 UTC to 2021-12-07 19:10 UTC, by the times Filestack posted.

What was affected?

Filestack named API, Conversions, Uploads.

What caused it?

Filestack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.