# Degraded API performance

- Provider: [Filestack](https://down.guide/filestack)
- Level: confirmed
- Impact: Degraded
- lasted 3h 16m
- started 2021-12-07 15:54 UTC
- API, Conversions, Uploads
- id: DWN-0fe9b90064
- Official page: https://stspg.io/20nvp4tm9q8j

## Updates from Filestack
### 2021-12-07 15:54 UTC: investigating
Engineers are investigating degraded performance of our API related to infrastructure provider issues.

### 2021-12-07 16:07 UTC: investigating
We are continuing to investigate this issue.

### 2021-12-07 17:19 UTC: monitoring
Our team is monitoring a fix for API performance as this issue is ongoing.

### 2021-12-07 17:20 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-12-07 17:21 UTC: monitoring
Our services are operational now and we continue to monitor them.

### 2021-12-07 19:10 UTC: resolved
This incident has been resolved.

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