# Increased error rate on file delivery/transformations

- Provider: [Filestack](https://down.guide/filestack)
- Level: confirmed
- Impact: Degraded
- lasted 2h 48m
- started 2021-12-22 23:40 UTC
- API, Conversions
- id: DWN-19507dd04b
- Official page: https://stspg.io/1k5z5nykhp2t

## Updates from Filestack
### 2021-12-22 23:40 UTC: identified
We are again experiencing increased error rates and increased latency on file delivery and transformations related to our infrastructure provider issues in one of their datacenters.

### 2021-12-22 23:48 UTC: monitoring
Latency times are improving and error rate is going down. We will continue monitoring this incident.

### 2021-12-23 02:28 UTC: resolved
This incident has been resolved.

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