# 503 Errors

- Provider: [Filestack](https://down.guide/filestack)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 43m
- started 2023-01-20 16:37 UTC
- API
- us
- id: DWN-25644496fa
- Official page: https://stspg.io/qwx92fl02ntk

## Updates from Filestack
### 2023-01-20 16:37 UTC: investigating
We’re experiencing an intermittent service outage with Filestack. Our team is currently working to resolve the issue. We apologize for any inconvenience. Next update in 1 hour.

### 2023-01-20 17:28 UTC: investigating
We are continuing to investigate this issue.

### 2023-01-20 17:28 UTC: investigating
We are continuing to investigate this issue.

### 2023-01-20 19:05 UTC: investigating
The root cause of the issue has been identified. We are now testing solutions.

### 2023-01-20 21:19 UTC: investigating
We've resolved the issue, and all impacted customers should now be able to use Filestack. Thanks for bearing with us and we apologize for the disruption to your work day!

### 2023-01-20 21:20 UTC: resolved
This incident has been resolved.

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