# API Outage

- Provider: [Filestack](https://down.guide/filestack)
- Level: confirmed
- Impact: Partial outage
- lasted 21h 10m
- started 2020-11-25 16:39 UTC
- Conversions
- id: DWN-37b4a78e3a
- Official page: https://stspg.io/hslrqg93091j

## Updates from Filestack
### 2020-11-25 16:39 UTC: investigating
Our team is investigating reports of issues with the PDF preview page endpoint. This appears to be related to the outage within Amazon's infrastructure, found here: https://status.aws.amazon.com/ Once we have more information on the issue our team will update this status.

### 2020-11-25 20:16 UTC: monitoring
Our team has implemented a temporary solution for the routing in regards to the systems impacted by the larger outage shown here: https://status.aws.amazon.com/
We will continue to monitor as the situation develops and update this page as soon as the issue is resolved.

### 2020-11-26 13:50 UTC: resolved
This incident has been resolved.

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