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Filestack

Increased latency and error rates from Transformations and Delivery API

Degraded Lasted 1h 13m · started · Filestack's page

Level
confirmed
Worst impact
Degraded
Components
Conversions
Down Index
21of 100

What to do

  • Check whether you use Filestack Conversions. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 13m it lasted.

    Anything that failed between 2020-03-27 21:41 UTC and 2020-03-27 22:54 UTC may need a replay.
  • Subscribe to Filestack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Filestack 2

  1. investigating

    We are currently experiencing increased latency and error rates from Transformations and Delivery API. Engineering team is investigating.

    provider

  2. resolved

    This incident has been resolved. Infrastructure scaled out to handle increased load. We are monitoring.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-408f02ea18

Is Filestack still down?

No, this incident was resolved 2020-03-27 22:54 UTC. For Filestack's live state, see https://down.guide/filestack.

How long did it last?

1h 13m, from 2020-03-27 21:41 UTC to 2020-03-27 22:54 UTC, by the times Filestack posted.

What was affected?

Filestack named Conversions.

What caused it?

Filestack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.