- Level
- confirmed
- Worst impact
- Degraded
- Components
- Conversions
- Down Index
- 24of 100
What to do
Check whether you use Filestack Conversions. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 12m it lasted.
Anything that failed between 2021-05-04 13:25 UTC and 2021-05-04 19:37 UTC may need a replay.Subscribe to Filestack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Filestack 3
- investigating
We are experiencing an increased error rate from video transformations. Our engineers are investigating.
provider
- monitoring
Our team is monitoring a fix put in place to help deal with the issue being seen with active video conversions. Once we have further information we will update this page.
provider
- resolved
After monitoring the fix put in place, our team can confirm that all video conversions have returned to normal operating capacity.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5abdbd51f1
Is Filestack still down?
No, this incident was resolved 2021-05-04 19:37 UTC. For Filestack's live state, see https://down.guide/filestack.
How long did it last?
6h 12m, from 2021-05-04 13:25 UTC to 2021-05-04 19:37 UTC, by the times Filestack posted.
What was affected?
Filestack named Conversions.
What caused it?
Filestack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.