- Level
- confirmed
- Worst impact
- Degraded
- Components
- API
- Down Index
- 24of 100
What to do
Check whether you use Filestack API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 53m it lasted.
Anything that failed between 2020-10-09 13:18 UTC and 2020-10-09 19:11 UTC may need a replay.Subscribe to Filestack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Filestack 4
- investigating
We are experiencing network issues that are affecting our API. Engineers are investigating. We will update this incident as soon as we have more details.
provider
- monitoring
We have identified the issue reported as being connected to a larger Amazon outage impacting our infrastructure, detailed here: https://status.aws.amazon.com/ Our team is working to find ways to alleviate the issue being seen. We will update this incident report as soon as we have more details.
provider
- monitoring
Our team has made adjustments to our infrastructure and are continuing to monitor the situation as it evolves. We will provide another update as soon as we are able to resolve the traffic issue seen.
provider
- resolved
We are seeing decreased error rates, as well as the network traffic stablizing from the Amazon resolution, here: https://status.aws.amazon.com/
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5b6bcee793
Is Filestack still down?
No, this incident was resolved 2020-10-09 19:11 UTC. For Filestack's live state, see https://down.guide/filestack.
How long did it last?
5h 53m, from 2020-10-09 13:18 UTC to 2020-10-09 19:11 UTC, by the times Filestack posted.
What was affected?
Filestack named API.
What caused it?
Filestack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.