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Filestack

We are experiencing increased number of errors on on our v2 uploads and metadata API.

Partial outage Lasted 3h 7m · started · Filestack's page

Level
confirmed
Worst impact
Partial outage
Components
API
Down Index
33of 100

What to do

  • Check whether you use Filestack API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 7m it lasted.

    Anything that failed between 2020-09-30 16:23 UTC and 2020-09-30 19:30 UTC may need a replay.
  • Subscribe to Filestack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Filestack 3

  1. investigating

    Engineers are investigating increased number of errors and latency in our v2 uploads and metadata API.

    provider

  2. monitoring

    A fix has been implemented by Engineers and they are monitoring the service.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-75135a0b31

Is Filestack still down?

No, this incident was resolved 2020-09-30 19:30 UTC. For Filestack's live state, see https://down.guide/filestack.

How long did it last?

3h 7m, from 2020-09-30 16:23 UTC to 2020-09-30 19:30 UTC, by the times Filestack posted.

What was affected?

Filestack named API.

What caused it?

Filestack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.