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Filestack

Issue affecting Filestack Antivirus service

Degraded Lasted 1h 13m · started · Filestack's page

Level
confirmed
Worst impact
Degraded
Components
Uploads
Down Index
21of 100

What to do

  • Check whether you use Filestack Uploads. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 13m it lasted.

    Anything that failed between 2025-10-23 19:23 UTC and 2025-10-23 20:35 UTC may need a replay.
  • Subscribe to Filestack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Filestack 2

  1. investigating

    We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available

    provider

  2. resolved

    The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7830a5454b

Is Filestack still down?

No, this incident was resolved 2025-10-23 20:35 UTC. For Filestack's live state, see https://down.guide/filestack.

How long did it last?

1h 13m, from 2025-10-23 19:23 UTC to 2025-10-23 20:35 UTC, by the times Filestack posted.

What was affected?

Filestack named Uploads.

What caused it?

Filestack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.