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Filestack

Failing document transformations

Degraded Lasted 18h 17m · started · Filestack's page

Level
confirmed
Worst impact
Degraded
Components
Conversions
Down Index
26of 100

What to do

  • Check whether you use Filestack Conversions. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18h 17m it lasted.

    Anything that failed between 2019-12-05 20:01 UTC and 2019-12-06 14:18 UTC may need a replay.
  • Subscribe to Filestack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Filestack 3

  1. investigating

    We are experiencing issues with document conversion engine. Engineers are investigating.

    provider

  2. monitoring

    We have identified the root cause of the issues and put solution in place. Engineers are currently monitoring this system closely.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-842ea00059

Is Filestack still down?

No, this incident was resolved 2019-12-06 14:18 UTC. For Filestack's live state, see https://down.guide/filestack.

How long did it last?

18h 17m, from 2019-12-05 20:01 UTC to 2019-12-06 14:18 UTC, by the times Filestack posted.

What was affected?

Filestack named Conversions.

What caused it?

Filestack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.