- Level
- confirmed
- Worst impact
- Major outage
- Components
- API, Conversions
- Regions
- us, us-east-1
- Down Index
- 51of 100
What to do
Check whether you use Filestack API, Conversions in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 32m it lasted.
Anything that failed between 2021-02-10 19:51 UTC and 2021-02-11 01:23 UTC may need a replay.Subscribe to Filestack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Filestack 7
- investigating
Our team is investigating an issue regarding abnormal traffic to the CDN. Once we have further information we will be updating the status of this incident.
provider
- investigating
We are continuing to investigate network issues. We will be updating this page with more details as we have them.
provider
- identified
AWS confirmed issue with their load balancers (https://status.aws.amazon.com/) that we are monitoring closely. In the meantime we have provisioned emergency load balancers cluster and directed CDN traffic through it. Delivery and transformations should be back to normal, however uploads are still affected.
provider
- identified
US-EAST-1 uploads traffic was rerouted through our API servers in other regions. AWS confirmed that they have implemented fix and are deploying it to affected load balancers.
provider
- identified
Uploads traffic in US-EAST-1 is back to normal. AWS is rolling out their fix to load balancers in affected zones. We continue serving traffic through our backup load balancers until we confirm that the fix is in place.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
AWS engineers confirmed that their fix was fully rolled out in all affected availability zones. We have been closely monitoring our services for last couple hours and can confirm everything is back to normal. We have rerouted traffic back to our regular load balancers at AWS and will monitor them further.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d3f626e61b
Is Filestack still down?
No, this incident was resolved 2021-02-11 01:23 UTC. For Filestack's live state, see https://down.guide/filestack.
How long did it last?
5h 32m, from 2021-02-10 19:51 UTC to 2021-02-11 01:23 UTC, by the times Filestack posted.
What was affected?
Filestack named API, Conversions in us, us-east-1.
What caused it?
Filestack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.