# Zendesk outage

- Provider: [Filestack](https://down.guide/filestack)
- Level: confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2017-11-17 15:59 UTC
- id: DWN-e19447f809
- Official page: http://stspg.io/7ddb3b6dc

## Updates from Filestack
### 2017-11-17 15:59 UTC: monitoring
Our support system utilizes Zendesk which is experiencing an outage. For urgent issues please use our chat features. For all others, we will monitor emails to support@filestack.com and answer as quickly as possible.

### 2017-11-17 17:35 UTC: resolved
Support issues with Zendesk resolved.

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