# Increased video conversion error rate

- Provider: [Filestack](https://down.guide/filestack)
- Level: confirmed
- Impact: Degraded
- lasted 19h 26m
- started 2019-10-30 22:22 UTC
- Conversions
- id: DWN-fb63406f20
- Official page: http://stspg.io/29d68657d

## Updates from Filestack
### 2019-10-30 22:22 UTC: investigating
We are experiencing increased video conversion error rate. We are working with our vendor to resolve.

### 2019-10-31 17:48 UTC: resolved
This incident has been resolved.

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