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Flagsmith

Increased latency on subset of requests

Degraded Lasted 1h 44m · started · Flagsmith's page

Level
confirmed
Worst impact
Degraded
Components
Admin API
Down Index
33of 100

What to do

  • Check whether you use Flagsmith Admin API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 44m it lasted.

    Anything that failed between 2021-09-10 11:34 UTC and 2021-09-10 13:18 UTC may need a replay.
  • Subscribe to Flagsmith's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=flagsmith works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Flagsmith 3

  1. investigating

    Hi, We are seeing increased latency to our SDK endpoints for a small percentage of requests. We are investigating and will provide a further update as soon as we have more information. Apologies for the degradation in service.

    provider

  2. monitoring

    We have identified the issue as a large number of transactional database wait locks. We have increased the size of our API server cluster which has reduced these wait locks, as well as reducing overall API latency. We are monitoring the situation.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-27a13b4050

Is Flagsmith still down?

No, this incident was resolved 2021-09-10 13:18 UTC. For Flagsmith's live state, see https://down.guide/flagsmith.

How long did it last?

1h 44m, from 2021-09-10 11:34 UTC to 2021-09-10 13:18 UTC, by the times Flagsmith posted.

What was affected?

Flagsmith named Admin API.

What caused it?

Flagsmith hasn't published a root cause. If it does, it shows here.

Where does this come from?

Flagsmith's official status page, https://status.flagsmith.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.