# Increased API latency

- Provider: [Flagsmith](https://down.guide/flagsmith)
- Level: confirmed
- Impact: Degraded
- lasted 3h 9m
- started 2024-11-05 10:19 UTC
- Admin API, Admin Dashboard
- id: DWN-50b8e068f0
- Official page: https://stspg.io/bv4wlxp8pdjq

## Updates from Flagsmith
### 2024-11-05 10:19 UTC: investigating
We are currently investigating this issue.

### 2024-11-05 10:25 UTC: identified
The cause is due to a migration applied to the production database taking more resources than we anticipated. The migration has been completed and the load is normalising. We are monitoring and managing the load. 
Currently, while this issue is ongoing, it is not possible to create new environments.

### 2024-11-05 10:32 UTC: monitoring
API latency is back to normal. We are continuing to monitor.

### 2024-11-05 10:37 UTC: monitoring
Environment creation is functional again now.

### 2024-11-05 13:28 UTC: resolved
This incident has been resolved.

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