Core API is not responding

What to do

• Check whether you use Flagsmith Admin API in eu, eu-west-2. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 22m it lasted.

  Anything that failed between 2022-07-10 17:53 UTC and 2022-07-10 21:15 UTC may need a replay.

• Subscribe to Flagsmith's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=flagsmith works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Flagsmith 7

1. investigatingJul 10, 2022, 5:53 PM UTC

   We are investing an outage on our Core API.

   provider

2. identifiedJul 10, 2022, 6:04 PM UTC

   This looks to be an issue with AWS where our Core API is located. We are investigating.

   provider

3. identifiedJul 10, 2022, 6:24 PM UTC

   AWS have confirmed an outage in their EU-West-2 data center. We are monitoring and waiting on AWS to provide updates.

   provider

4. identifiedJul 10, 2022, 7:51 PM UTC

   AWS are restoring services. We hope to have the API back up shortly.

   provider

5. monitoringJul 10, 2022, 8:09 PM UTC

   The DB has recovered. API latency is high as our ECS cluster scales out.

   provider

6. monitoringJul 10, 2022, 8:36 PM UTC

   We are still seeing issues with the ECS cluster scaling out correctly, again down to the recent AWS eu-west-2 outage. We are monitoring.

   provider

7. resolvedJul 10, 2022, 9:15 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.