# Issues persisting identities with empty trait values

- Provider: [Flagsmith](https://down.guide/flagsmith)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-12-04 11:30 UTC
- id: DWN-946893025e
- Official page: https://stspg.io/40yy03zkfzyw

## Updates from Flagsmith
### 2024-12-04 11:30 UTC: resolved
Resolved at: 15:22 UTC
A bug in the validation logic traits meant that identities with traits that have a value of \`""\` would cause an exception, resulting in the identity not being stored correctly when updates were made. This issue was resolved at 15:22 UTC, any new requests to retrieve an identity's flags, or store their traits will correctly store those traits.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).
