# Flagsmith dashboard not loading

- Provider: [Flagsmith](https://down.guide/flagsmith)
- Level: confirmed
- Impact: Major outage
- lasted 5h 57m
- started 2025-06-18 13:46 UTC
- Admin Dashboard
- id: DWN-a4ecefb6cf
- Official page: https://stspg.io/btvg0ts5cq2s

## Updates from Flagsmith
### 2025-06-18 13:46 UTC: investigating
We are currently investigating alerts that app.flagsmith.com is not loading.

### 2025-06-18 13:47 UTC: investigating
It appears that the issue is related to our third party hosting provider for the Flagsmith dashboard. We are following up with them.

### 2025-06-18 13:52 UTC: monitoring
It looks like the issue has been resolved on the provider's side. We are monitoring and validating.

### 2025-06-18 13:52 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-06-18 19:43 UTC: resolved
The incident on the third party system was resolved at 15.11 UTC.

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