# Issue processing analytics data

- Provider: [Flagsmith](https://down.guide/flagsmith)
- Level: confirmed
- Impact: Degraded
- lasted 4h 22m
- started 2023-02-24 22:16 UTC
- Edge API, Admin API
- id: DWN-cd241fd9b2
- Official page: https://stspg.io/ztzps4k5p1vh

## Updates from Flagsmith
### 2023-02-24 22:16 UTC: investigating
We are currently investigating issues with a downstream provider impacting our ability to handle requests to write / read feature analytics. This is not affecting any critical services for managing or retrieving feature flags.

### 2023-02-24 22:19 UTC: investigating
We are continuing to investigate this issue.

### 2023-02-24 23:23 UTC: investigating
We're currently awaiting further information from the third party about the issues. As of yet, we don't have an ETA on resolution, however, the issue is still limited to analytics reads / writes.

### 2023-02-25 02:38 UTC: resolved
The issue with our downstream provider has been resolved. We will continue to monitor.

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