# Partial Sprites outage

- Provider: [Fly.io](https://down.guide/fly)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 28m
- started 2026-09-23 18:44 UTC
- Sprites
- id: DWN-10a2b71c0c
- Official page: https://status.flyio.net/incidents/01M37TXDN856S591W41YPEB22M

## Updates from Fly.io
### 2026-09-23 18:44 UTC: investigating
We are investigating intermittent API failures for users connecting near SJC.

### 2026-09-23 18:47 UTC: identified
The issue has been identified and we are rolling out mitigations.

### 2026-09-23 20:26 UTC: identified
This issue is now occurring on regions other than SJC. We are still working on a fix.

### 2026-09-23 23:59 UTC: monitoring
We have deployed another potential fix and are monitoring results.

### 2026-09-24 01:43 UTC: monitoring
Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.

### 2026-09-24 02:12 UTC: resolved
This incident has been resolved.

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