# Upstream network issues

- Provider: [Fly.io](https://down.guide/fly)
- Level: confirmed
- Impact: Degraded
- lasted 1h 14m
- started 2026-09-02 14:18 UTC
- LAX - Los Angeles, California (US), SJC - San Jose, California (US)
- us
- id: DWN-2017b56578
- Official page: https://status.flyio.net/incidents/01M1HAXKJ5FHMWHCWS6GPMNRYW

## Updates from Fly.io
### 2026-09-02 14:18 UTC: identified
We have observed an upstream network issue in LAX. Connections to some destinations may see elevated latency and packet loss. We're working with our upstream to resolve this issue.

### 2026-09-02 14:48 UTC: identified
We have put in some temporary mitigations along with our providers. However since the root cause of this issue lies within a bigger upstream transit provider, you may continue to see some elevated latency and connection issues in/around affected regions. We're still working closely with them to resolve the root cause.

### 2026-09-02 14:56 UTC: identified
We're updating the affected region list to also include SJC since this seems to be a wider upstream issue in US West Coast.

### 2026-09-02 15:33 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-02 15:57 UTC: resolved
This incident has been resolved.

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