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Framer

Elevated errors due to AWS issues

Major outage Lasted 2h 22m · started · Framer's page

Level
confirmed
Worst impact
Major outage
Regions
us, us-east-1
Down Index
49of 100

What to do

  • Check whether you use Framer in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.

    Anything that failed between 2025-10-20 07:24 UTC and 2025-10-20 09:46 UTC may need a replay.
  • Subscribe to Framer's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=framer works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Framer 5

  1. update

    We’re experiencing elevated errors due to [incident at AWS](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A). Currently, publishing a site might not work. We’ll monitor the situation and will provide updates if it changes.

    provider

  2. update

    Some hosted websites are currently returning 500 errors. This is related to a confirmed AWS outage impacting essential services used by Framer sites. We’re closely tracking their progress and will share updates as we learn more. Thank you for your patience.

    provider

  3. update

    **Good news**: we’ve redirected traffic to Framer sites away from the affected region which means that all websites are served correctly again. **Bad news**: the editor is currently fully unavailable. We’re continuing to monitor and are awaiting [updates from AWS](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A).

    provider

  4. update

    AWS reports that recovery has begun and we see the editor is working again. We will continue to monitor.

    provider

  5. resolved

    The editor is fully available again, the incident is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-52060305d3

Is Framer still down?

No, this incident was resolved 2025-10-20 09:46 UTC. For Framer's live state, see https://down.guide/framer.

How long did it last?

2h 22m, from 2025-10-20 07:24 UTC to 2025-10-20 09:46 UTC, by the times Framer posted.

What was affected?

Framer named in us, us-east-1.

What caused it?

Framer hasn't published a root cause. If it does, it shows here.

Where does this come from?

Framer's official status page, https://www.framerstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.