# Errors sending and receiving mail for \[Office365\] channels

- Provider: [Front](https://down.guide/front)
- Level: confirmed
- Impact: Major outage
- lasted 2h 39m
- started 2025-03-14 21:49 UTC
- O365
- id: DWN-1fd986bccb
- Official page: https://stspg.io/822pt5tkx5zx

## Updates from Front
### 2025-03-14 21:49 UTC: investigating
We are currently investigating errors sending and receiving email for Office365 channels

### 2025-03-14 21:51 UTC: identified
We have identified the issue causing errors when sending and receiving mail for Office365 channels and are working towards a resolution.

### 2025-03-14 21:59 UTC: identified
We are currently deploying a fix for this issue and expect to restore service within 30 minutes

### 2025-03-14 22:17 UTC: monitoring
We have deployed a fix and are monitoring the situation.

### 2025-03-15 00:28 UTC: resolved
This incident has been resolved.

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