# API Latency \[eu-west-1\]\[by\_company\_00006\]

- Provider: [Front](https://down.guide/front)
- Level: confirmed
- Impact: Degraded
- lasted 3h 48m
- started 2025-09-01 14:05 UTC
- App, API and integrations
- eu, eu-west-1
- id: DWN-229ef67982
- Official page: https://stspg.io/c492w9zq2r3n

## Updates from Front
### 2025-09-01 14:05 UTC: investigating
We are currently investigating reports of increased latency affecting a subset of customers in the EU region.
Impact: Some customers in EU may experience slower response times or intermittent delays when using our app. 
Not all customers in this region are affected.

### 2025-09-01 14:05 UTC: investigating
We are continuing to investigate this issue.

### 2025-09-01 14:53 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-09-01 15:02 UTC: monitoring
Response times are stabilizing, though we continue to actively monitor the situation to ensure the issue is fully resolved.

### 2025-09-01 17:52 UTC: resolved
This incident has been resolved.

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