# Errors loading conversations

- Provider: [Front](https://down.guide/front)
- Level: confirmed
- Impact: Degraded
- lasted 14h 54m
- started 2025-12-10 01:06 UTC
- App
- id: DWN-3d62a19604
- Official page: https://stspg.io/z4rj9mdgn9l0

## Updates from Front
### 2025-12-10 01:06 UTC: investigating
We are currently investigating an issue that is causing errors loading conversations. We believe it is limited in scope to a subset of customers who use our slack integration

### 2025-12-10 01:11 UTC: identified
We believe we have identified the issue, currently working on implementing a fix

### 2025-12-10 01:23 UTC: identified
We are rolling out the fix now

### 2025-12-10 01:53 UTC: monitoring
We've rolled out a fix to the issue, all conversations should now load. Please reach out to support if you continue to experience any issues

### 2025-12-10 16:00 UTC: resolved
This incident has been resolved.

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