# Delay importing new messages from Gmail

- Provider: [Front](https://down.guide/front)
- Level: confirmed
- Impact: Degraded
- lasted 1h 28m
- started 2025-09-12 22:32 UTC
- Gmail
- id: DWN-707a782954
- Official page: https://stspg.io/tdhdq1nwbzy9

## Updates from Front
### 2025-09-12 22:32 UTC: identified
We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix

### 2025-09-12 22:44 UTC: monitoring
Fixes are currently rolling out, we are monitoring backlog of unimported messages

### 2025-09-12 23:31 UTC: monitoring
Continuing to monitor our backlog of messages, the majority of channels have recovered - but still have a small segment still catching up

### 2025-09-13 00:00 UTC: resolved
All channels should now be recovered

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