# Some customers experiencing delays receiving messages on Office365 channels

- Provider: [Front](https://down.guide/front)
- Level: confirmed
- Impact: Degraded
- lasted 4h 51m
- started 2025-04-25 10:28 UTC
- O365
- id: DWN-afc184ca16
- Official page: https://stspg.io/9c7tpj53pndc

## Updates from Front
### 2025-04-25 10:28 UTC: investigating
We are currently investigating delays for inbound messages on some Office365 channels.

### 2025-04-25 11:42 UTC: investigating
We are continuing to investigate this issue.

### 2025-04-25 15:19 UTC: resolved
Issue is not resolved, opening a partner incident instead: https://front-partners.statuspage.io/incidents/sdln9wvbqdb7
Please contact Microsoft for assistance with an affected mailbox.

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