# Delays on generation of certain AI outputs

- Provider: [Front](https://down.guide/front)
- Level: confirmed
- Impact: Degraded
- lasted 34m
- started 2026-10-06 15:19 UTC
- id: DWN-ed37f66c8a
- Official page: https://stspg.io/rnttf79qxnkt

## Updates from Front
### 2026-10-06 15:19 UTC: investigating
We are experiencing a backlog with regards to the generation of certain AI outputs, including conversation summary and Smart QA/CSAT reviews. Some of these may take a few minutes longer to appear than normal. We are working on clearing the backlog.

### 2026-10-06 15:20 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-06 15:31 UTC: monitoring
Backlog has reduced. We're continuing to monitor.

### 2026-10-06 15:53 UTC: resolved
This incident has been resolved.

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