# Front incident history

- **Front**: [\[us-west-1\] High API latency currently causing delays](https://down.guide/front/DWN-defe9ef221) (Degraded; lasted 1h 26m; started 2026-11-04 16:24 UTC; App, Real time events, API and integrations; us, us-west-1)
- **Front**: [Delays on generation of certain AI outputs](https://down.guide/front/DWN-ed37f66c8a) (Degraded; lasted 34m; started 2026-10-06 15:19 UTC)
- **Front**: [Problems with outbound sending on custom SMTP channels](https://down.guide/front/DWN-10d692f665) (Partial outage; lasted 2h 3m; started 2026-10-05 07:42 UTC; SMTP (non-Gmail / O365))
- **Front**: [\[us-west-2\] Elevated API error rates may cause delays](https://down.guide/front/DWN-23deb17f8f) (Degraded; lasted 15m; started 2026-09-27 01:49 UTC; Gmail, O365; us, us-west-2)
- **Front**: [\[office365\] \[gmail\] delays in sending and receiving messages for customers in \[us-west-1\], \[us-west-2\], and \[eu-west-1\]](https://down.guide/front/DWN-bf3fa41a56) (Degraded; lasted 4h 23m; started 2026-09-23 10:38 UTC; Gmail, O365; eu, eu-west-1, us, us-west-1)
- **Front**: [\[office365\] Delays in sending and receiving messages for some customers in \[us-west-1\] and \[us-west-2\]](https://down.guide/front/DWN-15136e2a87) (Degraded; lasted 2h 41m; started 2026-09-14 08:20 UTC; O365; us, us-west-1, us-west-2)
- **Front**: [Application performance degraded](https://down.guide/front/DWN-8b7a651a2f) (Degraded; lasted 1h 8m; started 2026-08-31 15:43 UTC; App)
- **Front**: [Resource audit log delayed events \[eu-west-1\]\[by\_company\_00006\]](https://down.guide/front/DWN-8e9cc6b2c4) (Degraded; lasted 33m; started 2026-08-15 20:11 UTC; eu, eu-west-1)
- **Front**: [\[office365\] Office channels offline preventing emails being sent or received](https://down.guide/front/DWN-0b7e0ce14d) (Partial outage; lasted 4d 5h; started 2026-05-28 18:24 UTC; O365)
- **Front**: [Folder counters update delay](https://down.guide/front/DWN-aa7cb65761) (Degraded; lasted 32m; started 2026-04-25 18:37 UTC; App; us, us-west-1)
- **Front**: [Delay in messages sent or received over Slack](https://down.guide/front/DWN-356811de9c) (Degraded; lasted 2h 57m; started 2026-04-14 17:03 UTC; Other channels)
- **Front**: [Delays receiving emails from Gmail and Office channels in \[us-west-2\]](https://down.guide/front/DWN-1597084968) (Degraded; lasted 2h 54m; started 2026-02-23 15:17 UTC; Gmail, O365; us, us-west-2)
- **Front**: [Shared inboxes not visible in the mobile app](https://down.guide/front/DWN-34fb5d0a5f) (Degraded; lasted 2h 10m; started 2026-02-18 14:59 UTC; App)
- **Front**: [Message import delayed](https://down.guide/front/DWN-1d59235b31) (Degraded; lasted 23m; started 2026-02-07 00:03 UTC; SMTP (non-Gmail / O365), Gmail, O365 +4)
- **Front**: [Front is inaccessible](https://down.guide/front/DWN-662f766f7a) (Major outage; lasted 3h 50m; started 2026-01-23 21:51 UTC; App, API and integrations)
- **Front**: [Microsoft Office365 Incident](https://down.guide/front/DWN-0062a272ff) (Partial outage; lasted 8h 47m; started 2026-01-22 20:49 UTC; O365)
- **Front**: [App not responding](https://down.guide/front/DWN-b2247fcab8) (Major outage; lasted 3h 54m; started 2025-12-19 17:29 UTC; App; eu, eu-west-1, us, us-west-1)
- **Front**: [Errors loading conversations](https://down.guide/front/DWN-3d62a19604) (Degraded; lasted 14h 54m; started 2025-12-10 01:06 UTC; App)
- **Front**: [Delegated inboxes not visible](https://down.guide/front/DWN-acfdc0381d) (Degraded; lasted 8m; started 2025-12-01 22:18 UTC; App)
- **Front**: [\[by\_company\_00017\] Front App Outage](https://down.guide/front/DWN-2b03e6990d) (Partial outage; lasted 2h 57m; started 2025-11-21 19:21 UTC; App, Rules and Workflows, Calendar; eu, eu-west-1, us, us-west-1)
- **Front**: [Some Canadian customers are experiencing degraded messaging capability](https://down.guide/front/DWN-74fcbc8651) (Degraded; lasted 1d 2h; started 2025-10-09 21:29 UTC; App, SMTP (non-Gmail / O365), Gmail +1)

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