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Frontegg

DB upgrade on U.S. region

Degraded Lasted 45m · started · Frontegg's page

Level
confirmed
Worst impact
Degraded
Down Index
17of 100

What to do

  • Check whether your product depends on Frontegg. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.

    Anything that failed between 2023-08-22 09:30 UTC and 2023-08-22 10:15 UTC may need a replay.
  • Subscribe to Frontegg's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=frontegg works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Frontegg 6

  1. identified

    A maintenance procedure on our DB may result a intermittent 500s in identity flows. We applied a caching mechanism to make sure that no data during the flow will be lost in case of an error. * Note: the issue should not effect active refresh tokens

    provider

  2. identified

    The maintenance is still in progress

    provider

  3. identified

    The maintenance is still in progress

    provider

  4. identified

    The maintenance is still in progress

    provider

  5. monitoring

    The maintenance was completed and we are monitoring the results.

    provider

  6. resolved

    The maintenance has been successfully completed

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0aebea9a4c

Is Frontegg still down?

No, this incident was resolved 2023-08-22 10:15 UTC. For Frontegg's live state, see https://down.guide/frontegg.

How long did it last?

45m, from 2023-08-22 09:30 UTC to 2023-08-22 10:15 UTC, by the times Frontegg posted.

What caused it?

Frontegg hasn't published a root cause. If it does, it shows here.

Where does this come from?

Frontegg's official status page, https://status.frontegg.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.