# EU environment issues

- Provider: [Frontegg](https://down.guide/frontegg)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 20m
- started 2025-04-05 21:16 UTC
- Authentication APIs
- eu
- id: DWN-3d15cc4948
- Official page: https://stspg.io/9phngsfhspvz

## Updates from Frontegg
### 2025-04-05 21:16 UTC: investigating
We are currently investigating this issue.

### 2025-04-05 21:23 UTC: identified
We have identified the issue and implemented a fix.

### 2025-04-05 21:31 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-04-05 21:58 UTC: identified
The fix has been implemented and is being rolled out.

### 2025-04-05 22:04 UTC: monitoring
The fix has been rolled out, and all indications are positive.
Backoffice sync will be delayed

### 2025-04-05 22:35 UTC: resolved
This incident has been resolved.

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