Elevated errors reported due to global incident with our WAF provider Cloudflare

What to do

• Check whether you use Frontegg Authentication APIs, Authentication APIs, Authentication APIs, Authentication APIs and 11 more in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 40m it lasted.

  Anything that failed between 2025-11-18 11:42 UTC and 2025-11-18 13:23 UTC may need a replay.

• Subscribe to Frontegg's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=frontegg works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Frontegg 6

1. investigatingNov 18, 2025, 11:42 AM UTC

   We are currently investigating reports of elevated errors originated by our WAF provider Cloudflare

   provider

2. identifiedNov 18, 2025, 11:47 AM UTC

   We have identified the issue as a global Cloudflare Outage and starting DR process

   provider

3. identifiedNov 18, 2025, 11:57 AM UTC

   Cloudflare has announced on global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We are continuing to work on DR and fallback mechanisms

   provider

4. identifiedNov 18, 2025, 12:04 PM UTC

   We have deployed our DR to US and EU regions. Continue to work on other regions

   provider

5. monitoringNov 18, 2025, 12:14 PM UTC

   We have deployed a DR for our Cloudflare instance. Systems should be back up again

   provider

6. resolvedNov 18, 2025, 1:23 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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