# CA region - Portal access

- Provider: [Frontegg](https://down.guide/frontegg)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 30m
- started 2024-05-24 05:35 UTC
- ca
- id: DWN-748ffbf625
- Official page: https://stspg.io/ysp30z3wh8h7

## Updates from Frontegg
### 2024-05-24 05:35 UTC: investigating
Unable to access Canada's portal, we are investigating the issue

### 2024-05-24 05:39 UTC: investigating
We are continuing to investigate this issue.

### 2024-05-24 06:36 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-05-24 07:05 UTC: resolved
This incident has been resolved.

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