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Frontegg

Degraded Service - Networking issue on cloud provider

Degraded Lasted 2h 48m · started · Frontegg's page

Level
confirmed
Worst impact
Degraded
Components
Authentication APIs
Regions
eu, us
Down Index
28of 100

What to do

  • Check whether you use Frontegg Authentication APIs in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 48m it lasted.

    Anything that failed between 2025-08-21 18:03 UTC and 2025-08-21 20:50 UTC may need a replay.
  • Subscribe to Frontegg's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=frontegg works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Frontegg 4

  1. investigating

    The issue appears for US originated traffic towards Frontegg EU

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    The issue was acknowledged by our CDN provider, who has now issued a fix and we are beginning to see traffic improving. We are continuing to closely monitor the incident both on our traffic and with our CDN provider.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f2ab30b47b

Is Frontegg still down?

No, this incident was resolved 2025-08-21 20:50 UTC. For Frontegg's live state, see https://down.guide/frontegg.

How long did it last?

2h 48m, from 2025-08-21 18:03 UTC to 2025-08-21 20:50 UTC, by the times Frontegg posted.

What was affected?

Frontegg named Authentication APIs in eu, us.

What caused it?

Frontegg hasn't published a root cause. If it does, it shows here.

Where does this come from?

Frontegg's official status page, https://status.frontegg.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.