# Delayed Indexing (NA Data Center)

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Degraded
- lasted 18h 32m
- started 2025-10-29 17:59 UTC
- Fullstory Web Application, Webhooks & Alerts, Anywhere: Warehouse
- id: DWN-9171f5d717
- Official page: https://stspg.io/q3x8d9k6rs0n

## Updates from FullStory
### 2025-10-29 17:59 UTC: investigating
At 11:15 AM EDT, we began experiencing indexing delays for session data and Data Warehouse updates in our NA data center. We are investigating the issue.

### 2025-10-29 22:00 UTC: identified
We've identified the issue and we're working to rectify it at this time.

### 2025-10-30 11:42 UTC: monitoring
A fix has been implemented and new session data is no longer delayed. We are monitoring the backlog of session data impacted by these delays and will resolve this incident once the backlogged session data is fully indexed.

### 2025-10-30 12:30 UTC: resolved
Our indexing backlog is now fully resolved. Session data captured during the impact window is available for search and in data warehouses.

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