# Elevated Data Display Errors, Delayed Segment Alerts

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Degraded
- lasted 2h 3m
- started 2024-12-10 21:30 UTC
- Fullstory Web Application, Webhooks & Alerts
- id: DWN-9285f85d5e
- Official page: https://stspg.io/0v96mm30scby

## Updates from FullStory
### 2024-12-10 21:30 UTC: identified
We are experiencing an elevated error rate displaying data in app for a subset of orgs. Charts may be slow to load. They may timeout with an error. Data capture is not affected.
Segment alerts are also delayed for all orgs. We are actively investigating the issue.

### 2024-12-10 23:34 UTC: resolved
The delays have subsided and this incident is now resolved. Please write into support@fullstory.com if you experience further trouble.

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