# Delayed Session Data Availability for a Subset of NA1 Data Center Orgs

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Degraded
- lasted 14h 46m
- started 2026-09-07 15:00 UTC
- Fullstory Web Application, Webhooks & Alerts
- us
- id: DWN-aa33800bf5
- Official page: https://stspg.io/t9jsr9fw8rt5

## Updates from FullStory
### 2026-09-07 15:00 UTC: monitoring
We have implemented a fix for an issue that caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.

### 2026-09-07 22:34 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-09-08 05:46 UTC: resolved
This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at support@fullstory.com.

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