# Issues logging in to Fullstory

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2025-01-08 15:15 UTC
- id: DWN-ac7f1ebba4
- Official page: https://stspg.io/656qqpglzmwl

## Updates from FullStory
### 2025-01-08 15:35 UTC: resolved
From 10:15 - 10:35am EST today, we identified an issue with logging in to the Fullstory application. This issue has since been resolved and access to Fullstory has been restored. As a result of this issue, there is a slight delay in session processing that will be caught up within 30 - 60 minutes following the resolution.

From the builder: does your app depend on FullStory? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=fullstory) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention FullStory.

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