# Google outage degrading some StoryAI features

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Degraded
- lasted 2h 2m
- started 2026-07-16 20:38 UTC
- StoryAI
- id: DWN-b291411c4d
- Official page: https://stspg.io/l0mp4wcn2x9c

## Updates from FullStory
### 2026-07-16 20:38 UTC: investigating
The model behind the StoryAI features that are directly embedded within Dashboards, Segments, and Session Replay are seeing degraded availability due to a Google outage. We are working closely with their team to resolve this issue. Other AI features within Fullstory are not impacted at this time.

### 2026-07-16 22:41 UTC: resolved
This incident has been resolved

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