# Fullstory unavailable for some users

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Partial outage
- lasted 17m
- started 2025-02-20 21:05 UTC
- Fullstory Web Application
- id: DWN-b4da2dc13b
- Official page: https://stspg.io/wwkhz9rj1jyz

## Updates from FullStory
### 2025-02-20 21:05 UTC: investigating
We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.

### 2025-02-20 21:13 UTC: monitoring
We've rolled back some changes that caused this outage and Fullstory should be back up and running again. Please reach out to support@fullstory.com with any further issues/questions.

### 2025-02-20 21:22 UTC: resolved
All systems are back to normal operations and are working as expected.

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