# Failure to load assets during playback for sessions (EU1 Data Center)

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-09-23 19:00 UTC
- id: DWN-b8ee135b0c
- Official page: https://stspg.io/lqb09ghwcbrz

## Updates from FullStory
### 2026-09-23 19:00 UTC: resolved
A change was made on the 23rd of September to how URLs for captured assets are resolved; this inadvertently led to playback being broken for sessions in the EU1 Data Center. This was fixed by rolling back this change at 9:45am UTC.

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