# Delayed session processing

- Provider: [FullStory](https://down.guide/fullstory)
- Level: confirmed
- Impact: Degraded
- lasted 1h 15m
- started 2025-11-18 20:32 UTC
- Fullstory Web Application
- eu
- id: DWN-c179e1d2f8
- Official page: https://stspg.io/qwykhz7fr58l

## Updates from FullStory
### 2025-11-18 20:32 UTC: investigating
We are currently experiencing delays processing sessions for accounts utilizing our EU data center. Session capture is not impacted but new sessions may not appear until several minutes after initial capture. We are actively investigating the issue.

### 2025-11-18 21:23 UTC: monitoring
A fix has been implemented for this issue and we are monitoring the results.

### 2025-11-18 21:47 UTC: resolved
This incident has been resolved.

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