# Degraded cache clearing

- Provider: [Ghost(Pro)](https://down.guide/ghost)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 20m
- started 2025-10-10 18:46 UTC
- id: DWN-c5ade83b46
- Official page: https://ghoststatus.org/incidents/01K77Q4J4GCZ5GPWQ1FPV1ZVXZ

## Updates from Ghost(Pro)
### 2025-10-10 18:46 UTC: investigating
We are currently experiencing an issue with our cache clearing process, which may affect a small subset of users. Some users may not be able to see new content they publish. We are actively investigating the matter and working to resolve it as quickly as possible.

### 2025-10-10 20:12 UTC: investigating
We are continuing our investigation into the cache clearing issue that has affected a small subset of users. Our team is actively taking internal actions to address the problem.

### 2025-10-10 20:45 UTC: monitoring
We wanted to provide you with an update regarding the timeout errors we were experiencing when attempting to purge paths for our customers. We have identified the root cause of the issue and are currently monitoring the situation.

### 2025-10-10 21:06 UTC: resolved
We’re happy to let you know that the cache clearing issue has been fixed! All users should be able to see the new content they publish without any further problems.

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