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GitBook

All AI based features including GitBook Assistant or AI search are failing with "something went wrong"

Partial outage Lasted 1d 3h · started · GitBook's page

Level
confirmed
Worst impact
Partial outage
Down Index
33of 100

What to do

  • Check whether your product depends on GitBook. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 3h it lasted.

    Anything that failed between 2025-09-16 07:07 UTC and 2025-09-17 10:09 UTC may need a replay.
  • Subscribe to GitBook's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gitbook works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitBook 3

  1. investigating

    This means that you cannot use AI search, GitBook Assistant or any other AI based features at this moment. Our team is investigating.

    provider

  2. identified

    We have issued a temporary fix, and the AI features should be working as expected. Our team is still investigating to fix the underlying issue.

    provider

  3. resolved

    The issue was identified and fixed. All AI features are working as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-020b197ff4

Is GitBook still down?

No, this incident was resolved 2025-09-17 10:09 UTC. For GitBook's live state, see https://down.guide/gitbook.

How long did it last?

1d 3h, from 2025-09-16 07:07 UTC to 2025-09-17 10:09 UTC, by the times GitBook posted.

What caused it?

GitBook hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitBook's official status page, https://www.gitbookstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.