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GitHub Copilot

Disruption with Copilot Coding Agent Sessions

Partial outage Lasted 1h · started · GitHub Copilot's page

Level
confirmed
Worst impact
Partial outage
Down Index
27of 100

What to do

  • Check whether your product depends on GitHub Copilot. Check your stack

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  • Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.

    Anything that failed between 2026-03-20 00:58 UTC and 2026-03-20 01:58 UTC may need a replay.
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    https://down.guide/feed?provider=github-copilot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitHub Copilot 4

  1. investigating

    We are investigating reports of impacted performance for some GitHub services.

    provider

  2. investigating

    We are seeing widespread issues starting and viewing Copilot Agent sessions. We understand the cause and are working on remediation.

    provider

  3. investigating

    We are rolling out our mitigation and are seeing recovery.

    provider

  4. resolved

    On March 19, 2026, between 01:05 UTC and 02:52 UTC, and again on March 20, 2026, between 00:42 UTC and 01:58 UTC, the Copilot Coding Agent service was degraded and users were unable to start new Copilot Agent sessions or view existing ones. During the first incident, the average error rate was ~53% and peaked at ~93% of requests to the service. During the second incident, the average error rate was ~99%% and peaked at ~100%% of requests with significant retry amplification. Both incidents were caused by the same underlying system authentication issue that prevented the service from connecting to its backing datastore. We mitigated each incident by rotating the affected credentials, which restored connectivity and returned error rates to normal. The mitigation time was 01:24. The second occurrence was due to an incomplete remediation of the first. We are implementing automated monitoring for credential lifecycle events and improving operational processes to reduce our time to detection and mitigation of issues like this one in the future.

    provider

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Corrections

None so far.

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Questions about DWN-59236ec2d9

Is GitHub Copilot still down?

No, this incident was resolved 2026-03-20 01:58 UTC. For GitHub Copilot's live state, see https://down.guide/github-copilot.

How long did it last?

1h, from 2026-03-20 00:58 UTC to 2026-03-20 01:58 UTC, by the times GitHub Copilot posted.

What caused it?

GitHub Copilot hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub Copilot's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.