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GitHub Pages

Incident with Actions

Major outage Lasted 2h 50m · started · GitHub Pages's page

Level
confirmed
Worst impact
Major outage
Components
Actions, Pages
Down Index
62of 100

What to do

  • Check whether you use GitHub Pages Actions, Pages. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 50m it lasted.

    Anything that failed between 2026-08-26 15:11 UTC and 2026-08-26 18:01 UTC may need a replay.
  • Subscribe to GitHub Pages's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=github-pages works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitHub Pages 11

  1. investigating

    We are investigating reports of degraded availability for Actions

    provider

  2. investigating

    Pages is experiencing degraded performance. We are continuing to investigate.

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  3. investigating

    We've identified an issue with a database primary and are failing over to a replica immediately

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  4. investigating

    primary failover briefly improved performance but did not fully mitigate, we've throttled inbound traffic and are investigating upstream Vitess issues

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  5. investigating

    We believe we've identified and addressed the issue and are ramping traffic back up slowly to ensure it doesn't recur. Some customers will continue to see delays as we ramp up.

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  6. investigating

    Pages is operating normally.

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  7. investigating

    We are continuing to observe recovery and delayed queues are burning down. Some customers will continue to see increased delays until all throttled work has been completed - we expect this within the next hour.

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  8. investigating

    We are continuing to observe recovery and expect actions inbound queues to be back to normal in <30min. Work will continue to flow through the system subject to per-customer concurrency limits.

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  9. monitoring

    The degradation affecting Actions has been mitigated. We are monitoring to ensure stability.

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  10. monitoring

    All inbound queues have recovered and Actions is operating as expected. 3.7% of jobs assigned to larger runners during the early stage of this incident are stuck waiting for runner assignment. Those will be canceled within the hour. Other runners are successfully processing all new jobs.

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  11. resolved

    On August 26, 2026 from 15:02 to 15:45 UTC, Actions jobs failed to start. The following 2 hours until 17:40 UTC, Actions runs were delayed starting by more than 5 minutes as the system caught up with delayed load. This impact was triggered by saturation of writes to the database primary used by the service processing triggers for Actions workflows. The primary was failed over, but the system did not fully recover. The saturation was caused by growing daily peak load combined with an upstream issue in GitHub’s event processing infrastructure, https://www.githubstatus.com/incidents/hcbtzksccj2f, which caused burst amplification of already-high load. Downstream throttles that were later used to recover were set ~10% too high to protect the system. At 15:45 UTC, throttling combined with service restarts recovered the service’s core health. Those throttles were gradually raised between 15:54 and 17:22 to restore full webhook processing for Actions runs. This ramp was deliberately slow to ensure we did not re-overwhelm the system given our original throttling was now known to be incorrectly set. The queue of webhook events was fully burned down at 17:40 UTC. 3.7% of larger-runner jobs, along with some scale-set self-hosted jobs, remained stuck in queued or “waiting for runner” state. We deployed a change to force-revoke jobs in this state, and they transitioned to failed at 18:40 UTC, about 50 minutes after incident mitigation. Releasing these jobs also freed hosted concurrency for larger-runner jobs. Customers using concurrency groups saw longer impact due to a separate issue where runners assigned to a subset of jobs disconnected before the force-revoke mitigation was deployed, which prevented runner acquisition from progressing and left jobs in a waiting-for-runner state. This was resolved at 01:00 UTC on August 27. Some runs triggered during the 15:02-15:45 UTC incident window encountered a bug that left them showing as queued even after service recovery. In the backend, these runs had already failed and will automatically move to canceled state 24 hours after creation. As follow-up, we are fixing the root cause of this queued state and improving our ability to bulk-cancel affected runs. Several changes to improve the general scalability of this part of Actions were already complete and deploying to production. Rollout of those changes will be complete within the next 24 hours. Further work to improve scale, resiliency, and more graceful degradation of Actions workflows are in flight. We are also taking a repair item to accelerate clearing of stuck queued or waiting jobs in similar future cases.

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Corrections

None so far.

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Questions about DWN-c552e2761b

Is GitHub Pages still down?

No, this incident was resolved 2026-08-26 18:01 UTC. For GitHub Pages's live state, see https://down.guide/github-pages.

How long did it last?

2h 50m, from 2026-08-26 15:11 UTC to 2026-08-26 18:01 UTC, by the times GitHub Pages posted.

What was affected?

GitHub Pages named Actions, Pages.

What caused it?

GitHub Pages hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub Pages's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.