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Disruption with some GitHub services

Degraded Lasted 2h 15m · started · GitHub's page

Level
confirmed
Worst impact
Degraded
Down Index
19of 100

What to do

  • Check whether your product depends on GitHub. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 15m it lasted.

    Anything that failed between 2026-04-27 16:48 UTC and 2026-04-27 19:02 UTC may need a replay.
  • Subscribe to GitHub's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=github works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from GitHub 5

  1. investigating

    We are investigating reports of impacted performance for some GitHub services.

    provider

  2. investigating

    Copilot Cloud Agent (CCA) jobs using the Codex agent are failing after starting. To avoid this issue, please choose a different agent. We are investigating the cause and working towards remediation

    provider

  3. investigating

    We've found the issue and are working on deploying a solution to get Codex agent runs working again.

    provider

  4. monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

    provider

  5. resolved

    On April 22, 2026 from 18:49 to 19:32 UTC , the Copilot Cloud Agent service began failing during session execution for users running the Agent HQ Codex agent. Codex agent sessions failed to start for all entry points (issue assignment, @copilot comment mentions). 0.5% of total Copilot Cloud Agent jobs were impacted (~2,000 failed jobs). Copilot and other agent sessions were unaffected. This was caused by a model resolution mismatch in Codex agent sessions, resulting in an incompatible model being used at runtime. A mitigation was deployed to select a stable default model for Codex agent sessions. We are working to harden the underlying model-resolution path so it correctly scopes to the requesting agent's supported models to prevent similar failure mode in the future.

    provider

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Corrections

None so far.

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Questions about DWN-3b6e605744

Is GitHub still down?

No, this incident was resolved 2026-04-27 19:02 UTC. For GitHub's live state, see https://down.guide/github.

How long did it last?

2h 15m, from 2026-04-27 16:48 UTC to 2026-04-27 19:02 UTC, by the times GitHub posted.

What caused it?

GitHub hasn't published a root cause. If it does, it shows here.

Where does this come from?

GitHub's official status page, https://www.githubstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.